What do you need help with?
Pick one below. For the fastest answer about a space, call a location.
Choosing a size
Start with a common room or your own list.
Continue →Renting at a location
Call a location, or send a request with the location and size you picked.
Continue →A saved plan or request
See your saved plans in My account, and check a request in My requests.
Continue →A question for the team
Ask the team a question. No photo or 3D view needed.
Continue →Contact
Call a location
Calling the location is the fastest way to get an answer about a space.
- (661) 871-3601Payless Mini Storage – Auburn
3601 Auburn St, Bakersfield, CA 93306 See sizes - (661) 363-6898Payless Mini Storage – Kern Canyon
11107 Kern Canyon Rd, Bakersfield, CA 93306 See sizes - (661) 589-6202Payless Mini Storage – Rosedale
10202 Rosedale Hwy, Bakersfield, CA 93312 See sizes
For storage questions, call a location directly. Other contact details will appear here when they are available.
Staff: Team sign in
Policies
No storage rules are posted yet. Call the location with your question.
Privacy choices
What we keep: your plans and room layouts, item lists, rental and support requests, and any photos you choose to add. If you ask the team to reach you, your name and the one way to reach you stay with that request. Only the team handling it sees them. When website analytics is on, the first page you saw here and the site that sent you are kept with a request you send, never with a visit.
The BoxNStore team gets your request by email and keeps the details in a private Google Sheet to follow up. Only the plan summary you choose to share goes with it. Your other plans, photos and documents stay private.
Plans without an account: a plan you start without an account stays in this browser for 30 days, then it expires.
Your photos and files stay private: photos and documents you add are not public. Only you, and staff you choose to share with, can see them.
Photos you send to Find my size: an AI tool on our hosting service reads your photo, or what you type, during that one request to turn it into an item list. Nothing from that step is saved: not in our database, our file storage or a log.
Download: damage and loss records you make can be downloaded from My account.
How long we keep requests: requests and callback details do not expire on their own, and there is no button to delete your account. Ask the team if you want something removed.
How you found us: this is part of the website analytics setting below. When it is on, this browser may keep a cookie for 30 days with the first page you saw here and a short label for where you came from. It is copied only into a request you send, and it is never sent to Google.
Website analytics
Website analytics sends Google the public pages you view, so we can see which pages help. It is on unless you turn it off. It never sends your name, your requests, your saved plans or full web addresses. Turning it off also stops this browser from remembering how you first found us.
If you turn it off, that choice lasts up to a year in this browser, and we also clear the Google Analytics cookies here.
Visit steps and timing
To find and fix confusing steps, BoxNStore notes how people move through its public pages. It is on unless you turn it off here. It also stays off if your browser sends Global Privacy Control or website analytics is Off. We delete these notes after 30 days. Calling a location, seeing prices and finding your size work the same either way.
What we note
- Which public pages and steps you go through
- Which parts of a page you saw
- How quickly pages loaded
- The kind of error when something breaks
What we never note
- Anything you type
- Photos
- Your belongings and layouts
- Search words
- Contact details
Checking this browser setting.
Your choice lasts up to a year in this browser. Turning it off stops it right away in every open tab. Turning website analytics Off above also turns this off.
Rentals and requests
- Is a rental request a reservation?
- No. A request tells the location what you are looking for. Nothing is held or charged. The location confirms what is available, the price and next steps when you talk with them.
- Which location gets my request?
- The one you choose. Start from a location page or a size guide, or pick a location on the Rent page, and the location and size go with your request.
- Will someone call me back?
- For the fastest answer, call the location. When you send a request, the next screen tells you if our email to the team went out. A callback is not confirmed until a team member reaches you.
- How do I check on my request?
- Open My requests in the browser you used to send it. It shows where the request stands, and any answer from the team appears there. If you made an account, sign in to see it on another device.